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McCrossen’s Gets a Makeover

Posted by Tara Nurin on August 9th, 2011

By Sunday night at 11, Spike TV will have aired four episodes of “Bar Rescue,” the reality makeover show that has consultant Jon Taffer transforming pitifully underperforming bars by defining “cocktail” to servers (no joke, that happened last week) and screaming at pathetically indifferent or simpery owners. Carve another notch in the bedpost of reasons why the world thinks our city is a hotbed of lame-osity: Thus far, two of those four episodes have been based in Philly.

But obviously the hope is that after Taffer leaves, the bar’s new interior, image, menu, employee training and management style revive the place enough to allow it to hum along pleasantly until it dies a natural death a few centuries from now. (For likely success rates, please reference “Hot Potato Café” and “Kitchen Nightmares, Season 3.”) But just as the Taffer caravan rolled in and out of Philly, a quieter bar rescue has been taking place–this one absent camera crews and unctuous host.

The revolution is at McCrossen’s, a 75-year-old tavern that you probably haven’t been to since college. To catch you up, in the time since you graduated and moved to the Main Line, the Art Museum spot that opened as a destination for quality food has lived on … but only as a vaguely Irish and outmoded pub with a clientele whose check totals made the family of owners sigh.

So a year ago, they hired their long-time friend Townsend Wentz to act as Jon Taffer and rescue their bar from the all-green ceiling, ubiquitous beer signs, and fried-stuff-and-sandwiches menu that kept it from keeping up with the Kite and Keys and The Belgian Cafes that have moved in nearby.

Wentz says, “The other places in the neighborhood had out McCrossened McCrossen’s. There was no more definition to the brand.”

As the new sheriff and business partner in town, Chef Wentz (who’s done time in NYC, but also worked his way around Philly at places like The Fountain at the Four Seasons, Lacroix, and as Executive Chef at Twenty21) started making major upgrades six months ago with the goal of re-establishing McCrossen’s as a true focal point for dining in the neighborhood.

Taking a cue from the myriad Improve-My-Whatever shows filling up TV schedules, he repainted. He took down the signs, opened up the space, updated the lighting, upgraded the china and barware and re-upped the standards for service (which might not have involved explaining to his bar staff what a cocktail was, but still). He’s removed the fried apps and replaced the sandwiches, putting together a free-form and ever-changing menu of the types of foods foodies brag about eating: Spanish tapas, gazpacho, panzanella, beet salad, sustainable seafood and fresh corn he buys from the farmer down the street from his house in Palmyra, NJ. He’s kept the prices reasonable, with the most expensive entrée – a 12 oz. dry-aged Black Angus ribeye — currently listed at $24 and a weekend brunch that costs $20 for a meal and unlimited bloodies or mimosas.

Wentz also brought along his sous from Twenty21 and hired the new face of the restaurant: sommelier and general manager Lauren Harris, whose CV also lists Twenty21 (way to keep it in the family, Wentz), as well as Tria and Sean Connelly’s Astral in Sydney, Australia. Harris, who started in April, is bringing fresh wines and specialty cocktails to the mix, plus a lineup of 12 beer taps and two dozen bottles with geek-friendly names like Bell’s Oberon, Orval, North Coast La Merle and four selections from Sierra Nevada’s various Beer Camps. Together, Harris and Wentz are programming three-to-four food/wine pairing events per month, including the monthly wine-cheese-food tutorial with a DiBruno’s cheesemonger that costs $32.

And the tweaks keep coming. They’re continuing to develop ideas for special events and are in the process of incorporating some outdoor seating. Their aim is to complete their transformation by the time the new Barnes Foundation opens a block away in the spring.

It’s not quite the three-day turnaround that “Bar Rescue’s” crew manages on Spike. But with patience, international experience and in-house investment, hopefully the new-and-improved McCrossen’s can last longer than a season of “reality” television.

McCrossen’s Tavern [Official website]

Bar Rescue [Spike TV]

McCrossen's Tavern
529 North 20th Street, Philadelphia, PA

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    • Goober

      This show is definitely more watchable than the US version of Kitchen Nightmares. It’s still nowhere as good as the original (British) version of KN.

    • Pete

      I live in that area and have to say I prefer McCrossens to Kite & Key & Belgian Cafe, just as it is… and just hope the show ends up making changes that really are for the better and not something that just works well for their script.

    • Nicole

      Great story, can’t wait to give it a try

    • http://www.jimevangelista.com Jim Evangelista

      I’m not familiar with McCrossens but I watched with despair at what happened at Downeys. Jack was a friend of mine and all I could think was he must be turning over in his grave.

    • Biff Naked

      Did ya’ll miss the part where he said this bar is not part of that show?

      While some of the new menu items are nice, I find its so hard to go out and get something homey and comfy to eat anymore. While I understand its a business and you want to maximize your income, I will miss being able to go grab a simply done yet tasty sandwich or plate of very good pasta.

    • http://www.johnnygoodtimes.com Johnny Goodtimes

      “Carve another notch in the bedpost of reasons why the world thinks our city is a hotbed of lame-osity: Thus far, two of those four episodes have been based in Philly.”

      The Negadelphia vibe is kind of passe. Specific complaints about the city will never go out of style, but the broad brush side swipe is kind of tired and cliched. If you’d like to engage in it, however, might I suggest the comments section of Philly.com instead of here?

    • I’m with Biff Naked

      Biff hit it on the head. This was certainly one of the places my wife and I would frequent (even well after our college days) to grab a beer, some wings (please tell me they’re still on the menu) and sandwiches. If we want “higher end” food, we have our places for that. I’m sure we’ll be in to try it all out but it will certainly not be the same.

    • Bill

      Slow down people. Go see what a place that has been trying for years finally has to offer. Put your Uber than thou away and just enjoy yourself. You won’t be disappointed.

    • NORM!!!!!

      I kind of agree with Biff. I liked McCrossen’s just fine; it was my regular neighborhood spot that wasn’t like going to some Center City joint, was comfortable, familiar and friendly. I knew most of the staff and they knew me. Since the changes started, hasn’t been the same, and I don’t know the last time I went and sat in for drinks or a meal. Honestly, I’ve had some bad brunch experiences, and a bad dinner special that made me pretty much give up. The old menus may have been simpler, but they were better executed and the food was better. Maybe in the last few months things have changed, but, simply having more/different/unique items isn’t automatically better. I miss my neighborhood spot.

    • Ryan

      I agree with some of the other comments. McCrossans was never a regular spot for me, but more of a change of place. It was a local joint I could go to when I didnt need some uber rare beer or orverpriced, rich tasting gastropub food. While I completely dig the upgraded warm and inviting atmosphere, the new menu just doesn’t do it for me. It used to be the spot to go to for a good sandwich or a reasonably priced comfort food entre. Aside from a few hold overs, the menu is a mish mash of somewhat pricey classical/culinary school fare.

    • Snake

      I always had very good wings at McCrossens. I hope they are still there though Urban Saloon’s wings are now the best in the neighborhood. Best to go in there on a weeknight though to avoid a Jersey Shore-ish weekend crowd.

    • Nicole

      I’m sure McCrossen’s really appreciates you associating it’s makeover with whatever Spike TV did with Downey’s…

    • kbor

      If i didn’t read the comments I would have definitely thought Mccrossen’s was on Bar Rescue. I have poor reading comprehension though.

    • Herbie

      Pretty poorly written first paragraph. You really need to read into it to realize that McCrossen’s will not be on the show. Anybody skimming the article would think that McCrossen’s is going to be on the show. It almost seems like something from the Simpsons.

    • Tom Conley

      We haven’t been there in almost 10 years.We used to be regulars after leaving the Free Library. My wife’s retirement luncheon was there in 2001 after 26 years at Temple Univ. We will definitely be there soon. We still love ‘town’ but don’t get into that area much anymore.

    • mick

      This was a really poorly written article. Clearly from the comments, half your readers are under the impression that McCrossens is involved with some shitty reality show. tara Nurin needs to stop trying to be clever and just write a straight forward article. Fucking bloggers.